Testimonials

I have been a client with Lone Star Insurance Agency for several years insuring my homes and cars.  As a mortgage loan officer I was so impressed with their rates and customer service I began referring them to my clients.  I like that when my clients or I call we get to speak with someone not an answering machine or going through 10 minutes of phone prompts to get someone in another state.  Their customer service is A+ and their rates are hard to beat.  Even if rates drop with another company they will always shop the best policy for your needs and let you know they have found a better policy for you.  I LOVE working a home town company.  Your the best.  Love you guys. 

I have enjoyed being a customer of Lone Star Insurance Agency (Rick Reaves).  He always looks out for my best interest at heart.  I am always receiving emails on how they can save me money.  I really appreciate that.  Thanks Lone Star Insurance Agency.

My husband and I had been with State Farm Insurance for over 20 years, but we recently switched to Lone Star Insurance Agency.  When we bought our house we decided to look into other insurance options and we found that Lone Star Insurance Agency could give us the best prices.  They were very helpful, not pushy, and made it super easy to make the change.  They took care of communicating with State Farm, sent me the papers I needed to sign and it was done!  We are saving money and getting the insurance coverage we need.  I’m glad we made the switch to Lone Star Insurance Agency.

Lone Star Insurance Agency is local, fast and friendly.  I’ve had insurance with them for over five years and have had excellent service the entire time.  Anytime I need help or have a question, I pick up the phone and give them a call.  Thanks, Lone Star Insurance Agency!

After moving here to Texas, I was referred to Lone Star Insurance Agency by my former Mercury agent-broker and good friend. I first met Rick by calling Lone Star on the phone. Rick’s personality and professionalism was very down-to-earth, honest and friendly. After explaining to Rick what various vehicles I owned and what current insurance coverage I arrived with through Mercury, Rick started looking around through the various companies Lone Star represents, he called me back with several quotes. I should also mention I checked out a few other insurance agents’ representing companies such as Progressive, All State, State Farm, even the Auto Club.

Having a GMC Dually, a Corvette and a motorcycle, in addition to a camp trailer, ski boat and personal water craft, the other companies were not interested in covering all my vehicles. The others wanted to cover the car the truck, and then send me packing to someone else for the rest of my toys. Rick provided me with quotes from several companies which welcomed all my vehicles.  Even as I compared the other agents and companies prices on a individual vehicle by vehicle basis, Rick and Lone Star beat em’ all, hands down.

I’m very satisfied with the service Rick and the Lone Star staff has provided me with.  I’ve recommended Rick and Lone Star to a lady friend of mine who had had been with All State for many years. She’d been seeing the TV commercials about the incentives All State offered to their clients for “Good Driving”. In the last ten years, she’s never seen or received one reward.  The first month she was with Lone Star, she already received her first reward. A couple of hundred extra dollars in her checking account. Lone Star Insurance Agency is providing her with the same “full coverage” for less than half of what she’d been paying All State for.

I got side-swiped last year in the Vette, and Rick helped me with gathering the information I needed to contact the other drivers’ insurance company.  

Rick’s also introduced me to one or two of the professionals in his business network. I’ve dropped in or called Rick from time to time with a question, sometimes not even related to insurance. Rick either gets back to me right away with an answer, or he’ll leave me a message that he’s looking it and will get back to me A.S.A.P.

I’ve recently contacted Rick to inquire about insurance for a professional protective service company I’m thinking of starting out here. Rick’s presently looking into what he can do to provide me with the necessary liability coverage I’ll require.

Lone Star Insurance Agency is Excellent.  I recommend them to “my” friends and business associates.   Maybe you’re still not convinced? Give them a call and see for yourself.  Their on-line and they even have a toll-free number.

Great People, Reasonable Pricing and Superior Service. 

Through Lone Star Insurance Agency, I have confidence in my insurance coverage, a few more trusted friends in my business network and several more reliable individuals in my circle of friends.

I just finished signing my policies with Jeremy at Lone Star Insurance Co. Im thrilled! As a single mom I needed well priced ins that still gave me secure coverage. Jeremy researched for me and found that he could get me BETTER coverage and save me almost 600.00 a year over St Farm!  Knowing I will have extra cash and that my home and car are secure  is such a blessing!! Thank you Lone Star! And thank you Jeremy! And the fact that he did it all over the phone was just an extra bonus!!!    
(Sent in via email March 29, 2012)

As you know, my husband Matt was involved in a rear end collision that totaled his vehicle and the other vehicle involved about 1 month ago.  I remember the panic I felt when I received that phone call, but my mind was soon put to ease after I called you to ask for direction as to what to do next.    I must say that if it weren’t for you being there for guidance, I don’t know how we would have made it thru it. You quickly took over and clearly explained to me what I needed to do  next and it quickly turned into a virtually painless situation. Kudos to you Jeremy and your insurance company (Lone Star Insurance Agency ) for being there when we needed  you most!

Thanks again,

Matt and Kim Stephens

(received May 8, 2013 via email / client insured through Met)

Want to put in the good word for Jeremy, my wife and I purchased a new vehicle last night (1/14/13) and were at the dealership until about 8pm. Jeremy advised on what info he needed and returned to the office after hours to ensure that were we covered and able to drive the new vehicle home. This kind of attention and excellent service is what keeps a customer coming back. Thanks Jeremy!

I have been with Lone Star Insurance Agency for a little over 4 years.  They always take care of me.  Easiest place I have ever dealt with.

Thanks to Jeremy Moody who wrote my auto policy last week resulting in a 45% savings over my Allstate plan. Anyone with Allstate Auto Insurance needs to give this man a call!