Testimonials

Thank you, Lone Star Insurance Agency, for your help with our claim. The worst words a homeowner hears is “slab leak”. We were able to meet with Met-Life insurance adjuster within 2 days of filing claim, check was received that same week and he was available to call during the work process, talking directly with plumber and helping make process easier. One of our better experiences with home insurance for sure!

Cindy T.
Burleson, TX

I have been with Lone Star Insurance Agency a little over 4 years.  Rick always takes care of me….easiest place I have ever dealt with…he’s the man.

Shortly after signing on with Alfa Insurance (through Lone Star Insurance Agency), I had a claim. I was pleased with the service. I received a quick response to submit the claim. I feel that my service was better than the service I received from Allstate, a company I had been with for nearly 20 year.

Recently we were shopping around for a new car. It was on a Saturday night and we found one we liked and decided to buy it, but then realized that we didn’t have our proof-of-insurance with us. Through facebook, we got the home phone of our insurance agent, Jeremy Moody (Lone Star Insurance Agency), and we called him at home. I explained the situation to him and asked him if he could possibly send something to the car dealer verifying that we did have insurance. He said that he could even do better than that, and he immediately (while we were still on the phone) added the new car to our policy and emailed the forms to the dealer. We cannot tell you how much we appreciated his dedication as we drove off the car lot in our new 2012 Camaro! Thanks Jeremy! You are awesome!

About seven years ago I purchased two homes in Texas and was able to obtain insurance from Lone Star Insurance Agency. Rick Reaves is my agent. What a blessing he has been. I live in California and whenever my insurance policy is up for renewal he takes care of it. Last year we had some bad storms that did a lot of damage to my properties. Not knowing a lot of people back there, Rick found me a contractor that was excellent and fair. This made the repairs so much easier. I want to take this opportunity to thank Rick Reaves and Lone Star Insurance Agency.

Michael Wolf

They saved me $2700 a year! And a feeling that I can trust insurance agents again = Priceless

(submitted over Facebook)

Dealing with Lone Star Insurance has always been a great experience, from quoting new policies, making changes or renewing auto and homeowners policies.

Lisa Cooper is very professional, courteous, and knowledgeable… I have used her expertise for many years now, including my other family members now as well… the best rates anywhere….

Lisa is on top of things for her customers! She has always taken care of my vehicle insurances and my business insurance, very reliable and honest agent!

I am a former ins agent for 26 years. The service and competitive pricing Lisa has provided at Lone Star in Cleburne is outstanding. As a business person she saves me time and hassle. she is that valuable to have as an agent.