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Home » Testimonials

Testimonials

February 21, 2014

I have been a client of James Brown’s for over 15 years. I had a recent claim that was initially denied. I reported the denial to James and he got involved, and because of his years of experience in the insurance industry, the insurance company reversed their decision and is now paying the claim. A local agent who works with you is very important. Last week I referred a friend to Lone Star Insurance Agency. Thanks, James, for your hard work. 
 
Dwane Owen
Fort Worth Texas

January 15, 2013

I have been with Lone Star Insurance Agency for a little over 4 years.  They always take care of me.  Easiest place I have ever dealt with.

January 29, 2013

Thanks to Jeremy Moody who wrote my auto policy last week resulting in a 45% savings over my Allstate plan. Anyone with Allstate Auto Insurance needs to give this man a call!

April 29, 2013

Jeremy and Lone Star Insurance Agency were a big help.  I was able to save a significant amoutn of money on home and auto insurance.  Then when I needed flood insurance they were able to answer all of my quesitons getting this setup. 

(received via email April 29, 2013)

May 8, 2013

As you know, my husband Matt was involved in a rear end collision that totaled his vehicle and the other vehicle involved about 1 month ago.  I remember the panic I felt when I received that phone call, but my mind was soon put to ease after I called you to ask for direction as to what to do next.    I must say that if it weren’t for you being there for guidance, I don’t know how we would have made it thru it. You quickly took over and clearly explained to me what I needed to do  next and it quickly turned into a virtually painless situation. Kudos to you Jeremy and your insurance company (Lone Star Insurance Agency ) for being there when we needed  you most!

Thanks again,

Matt and Kim Stephens

(received May 8, 2013 via email / client insured through Met)

July 30, 2013

James, Jamie, Dawn & Jeremy are all so wonderful to speak too & deal with. They never make me feel as if I am wasting their time with my questions. They take the time to explain things to me so I know how it works. I am greatful for all they do!

Rachael Carroll
(received July 30, 2013 from our website)

August 9, 2013

Granbury experienced a terrible storm that destroyed my roof as well as my outside A/C unit. The claim was handled promptly. I am so pleased with my Insurance Carrier (Homeowners of America). I have never had a claim on my home before and I will sure stay with this great Company.

(received online from our website, Lynn is a realtor in Granbury TX)

September 3, 2013

I received my renewal for my homeowner’s insurance and there was a substantial increase. Being with the same company for over 20yrs, I was hesitant to shop rates, but needed to know if I was overpaying.

I was referred to James Brown at Lone Star Insurance Agency and after providing them the required information, they quoted me a rate that was almost half of my renewal rate with my current company for comparable coverage. The new quote was a savings of over $550.00 a year.

I am thrilled to save $550 this year, but I was also really impressed with how knowledgeable and personable James and his staff were.

Mary Case
Broker/Realtor CCS Realty
Burleson, TX 817-734-4770
September 2, 2013

November 1, 2013

I recently moved my auto, home and motorcycle policies to Lone Star Insurance Agency. Within one month I have had a far better experience than I did in the 6 years of being with my former agent. I highly recommend Lone Star Insurance Agency.
Melissa E.  in Fort Worth (received over our website)

January 15, 2013

Want to put in the good word for Jeremy, my wife and I purchased a new vehicle last night (1/14/13) and were at the dealership until about 8pm. Jeremy advised on what info he needed and returned to the office after hours to ensure that were we covered and able to drive the new vehicle home. This kind of attention and excellent service is what keeps a customer coming back. Thanks Jeremy!