April 30, 2012
About seven years ago I purchased two homes in Texas and was able to obtain insurance from Lone Star Insurance Agency. Rick Reaves is my agent. What a blessing he has been. I live in California and whenever my insurance policy is up for renewal he takes care of it. Last year we had some bad storms that did a lot of damage to my properties. Not knowing a lot of people back there, Rick found me a contractor that was excellent and fair. This made the repairs so much easier. I want to take this opportunity to thank Rick Reaves and Lone Star Insurance Agency.
Michael Wolf
March 8, 2012
Recently we were shopping around for a new car. It was on a Saturday night and we found one we liked and decided to buy it, but then realized that we didn’t have our proof-of-insurance with us. Through facebook, we got the home phone of our insurance agent, Jeremy Moody (Lone Star Insurance Agency), and we called him at home. I explained the situation to him and asked him if he could possibly send something to the car dealer verifying that we did have insurance. He said that he could even do better than that, and he immediately (while we were still on the phone) added the new car to our policy and emailed the forms to the dealer. We cannot tell you how much we appreciated his dedication as we drove off the car lot in our new 2012 Camaro! Thanks Jeremy! You are awesome!
January 26, 2012
Shortly after signing on with Alfa Insurance (through Lone Star Insurance Agency), I had a claim. I was pleased with the service. I received a quick response to submit the claim. I feel that my service was better than the service I received from Allstate, a company I had been with for nearly 20 year.
January 10, 2012
I have been with Lone Star Insurance Agency a little over 4 years. Rick always takes care of me….easiest place I have ever dealt with…he’s the man.
June 4, 2018
Naaman is not your typical insurance agent. He goes the extra mile to be sure you have the right amount of coverage for your situation. And that you get a solid insurer at an affordable price. I highly recommend Lone Star to all my friends.
Patricia Vermeire
September 1, 2016
We have 2 homes, and 3 cars insured with Lonestar. James and his group have always attended to our needs and request with great attitudes, and no wait. I don’t know of another company that has ever matched the customer consistence service level that they have given us over the last 4 years. Also have saved a large amount of money with first class insurance policy’s. They also answer the phone with a real person every time you call. Thanks for the great service
October 10, 2016
We’ve used these folks for several years now and, to date, have been quite satisfied. While I have real issues with the way the Texas Department of Insurance allows insurance companies unwarranted rate increases on a regular basis, Lone Star has always managed to find us the best $ for $ cost/coverage programs available. Dawn Rhudy handles our accounts and is pleasant to work with.
Michael Feaster
October 21, 2016
Very competent, helpful and friendly, great offers. Eva M. Oct 21, 2016
February 20, 2017
We have been with Lone Star for 3 years. Have always had the best customer service. Always attentive & prompt. Sheila, Jamie & Dawn have a great work ethic. Give them a call!
Mindy Haynes/Donny Smith
October 16, 2017
Lonestar Insurance is fantastic. They beat my current rates, and their customer service is outstanding. I recommend them to friends and family all the time.
Candice McClellin