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Home » Testimonials

Testimonials

February 21, 2014

I have been a client of James Brown’s for over 15 years. I had a recent claim that was initially denied. I reported the denial to James and he got involved, and because of his years of experience in the insurance industry, the insurance company reversed their decision and is now paying the claim. A local agent who works with you is very important. Last week I referred a friend to Lone Star Insurance Agency. Thanks, James, for your hard work. 
 
Dwane Owen
Fort Worth Texas

April 4, 2014

Awesome place of business very good guys never seen a company so willing to go above and beyond for their customers.
Must say I also value your opinions and outlook regarding matters affecting our economy and our country! True American patriots MOLON LABE..

Joe Azcona

April 4, 2014

Top notch service and top notch individuals to do business with. Jeremy Moody will go out of his way to get you the best possible coverage at the best possible price. Anyone that says different clearly does not even do business with them.

5 Stars

April 4, 2014

Not only have I received the best insurance rate ever, EVERYONE here goes above and beyond for the best rates and truly they have your best interest at heart. Thank you, Jeremy and Jamie, for making me feel like I’m well taken care of.

LaShawn Jones Truelock

April 4, 2014

Best insurance agency I have dealt with in a LONG time!!

Jacob Ashford

July 16, 2014

Thank you, Lone Star Insurance Agency, for your help with our claim. The worst words a homeowner hears is “slab leak”. We were able to meet with Met-Life insurance adjuster within 2 days of filing claim, check was received that same week and he was available to call during the work process, talking directly with plumber and helping make process easier. One of our better experiences with home insurance for sure!

Cindy T.
Burleson, TX

December 5, 2014

I was recently rear ended and the car was deemed a total loss.  The driver had insurance but they were trying to cut the value of my car in half.

Kim (with Lone Star Insurance Agency)  gave me great advice how to combat the situation I did everything she told me they came up a little. When I called her back to let her know where we were and how far off it was from fair market value she called the agent on my behalf and things started moving along. I am happy with the settlement at this point and very happy with the service received from Lone Star Insurance Agency.

February 12, 2015

Been with this insurance company for 5 years now. Everyone is extremely nice and they ALWAYS go above and beyond to make sure you’re getting the best rate and best service. I would highly recommend them to anyone!

May 13, 2015

I called in for assistance in making on online payment to my insurance company. I left a message. A few minutes later Jamie Casarez returned the call and informed me that she could save me over $250 per month by switching policies and updating mu coverage!!  Jeff Lummus May 13, 2015

May 13, 2015

Lone Star Insurance Agency is very willing to help you save as much on your auto and home insurance as they possibly can. We were with State Farm for many many years and one day I requested a quote from Lone Star and it came back showing they could save us almost $1300 a year on our home insurance alone. That was a no brainer but stupid me I waited for almost a year before switching over. Needless to say we ended up paying another years home insurance at a much higher rate. We have since cancelled our insurance with State Farm and moved to Lone Star. I just hope Lone Star can keep their rates as low as they currently are, unless of course they go even lower. They also provide discounts for good driving records as well. A lot of other insurance agencies state this as well, but State Farm had yet to ever prove to us they did after being with them for as long as we were. We will see now with Lone Star when the time comes for the discounts.   Joey and Vicki V.