Top Ten Reasons To Do Business With
Lone Star Insurance Agency
10) Our Exclusive "Love Your Agent Guarantee" - This includes our Money Back Guarantee, Continuing Guarantee, No Pressure-No Hassle Promise, and our Total Client Satisfaction Guarantee. Click here for all the details.
9) You’ll never have to “Press 1 to continue in English”- Please don’t misunderstand, we love Mexico. In fact, our owners and employees have vacationed there many times. Some of us could eat Mexican food every day. However, we are Americans, in America, and we want to show our support for this great country of ours. And for that reason alone, you will never have to "press 1 to continue in English".
8) Our very own Monster Truck- How many insurance agencies have their very own Monster Truck? Not many. If you have seen it you know what we're talking about. If you haven't seen it you can click here to check it out. It even has it's own one of a kind elevator. Quite often it's at the office and we'd love to show it to you. It's been in several local parades, won several awards, and was even in a movie made for Showtime.
7) IIAT & Trusted Choice Members- We are members in good standing with IIAT (Independent Insurance Agents of Texas) and Trusted Choice. We've been members of IIAT since 2002.
6) Experienced / licensed agents- Are you certain that your current or future agent has the experience to properly assist you with your family’s protection or are they just trying to offer you the lowest price (regardless of coverage) in order to get a sale? All of our licensed agents have multiple years experience in the insurance industry. There really is more to insurance than just price. Unfortunately for consumers it’s a buyer beware market though. If you don’t have the right coverage at the time of a claim it could be very costly.
5) Multiple companies to choose from- As an independent broker we represent multiple different companies so that we can best meet your needs. Whether you want superior coverage, or a “cheap” price, we can help. ALL POLICIES ARE NOT THE SAME. According to the Office of Public Insurance Council “Our mission at OPIC is to advocate on behalf of Texas insurance consumers. Our statutory authority is found in the Texas Insurance Code Title 5. Subtitle A. Chapter 501.” Regarding homeowners insurance “The standard HO-B (homeowners), HO-B-CON (condominium) and HO-BT (renters) typically offer the broadest coverage readily available to Texas consumers for their particular dwelling types. OPIC recommends comparing one of these standard policy forms to other policy forms you may be considering.” (quotes taken directly from OPIC web site April 29, 2011 http://www.opic.state.tx.us/hoic.php) If all that got to confusing, one of our trained professionals will be happy to explain it in simple terms.
4) Referral Rewards Program- We have an awesome referral program. Everyone’s a winner. Our program helps support local charities along with giving away great prizes and making it fun for our referring partners. Heck, you don’t even have to be a client to take advantage of this program. Visit our web site or give us a call for more details.
3) Familiar faces (voices) - We love our agents, and so will you. You’ll really like it when you call and get to talk with a familiar voice, someone you can get to know and trust. That won’t happen at a giant call center. In fact, at a call center you probably won’t ever get to speak to the same person twice- yuck.
2) Renewal Rate Guarantee- If you’re policy is renewing with us at a rate that is 10% or more higher than the previous policy period due to no fault of yours (no changes, no accidents, no claims, etc.), then we will automatically go back and obtain new quotes for you from dozens of companies. Ask your current agent if they offer a Renewal Rate Guarantee. Odds are they don't- you’d have to call them to begin with and then they’ll just try to convince you that “everybody’s rates are going up”.
1) Local people- Do you ever get frustrated when you call a service provider (electric company, cable company, credit card, etc.) and your call gets routed to India, Ireland, the Philippines or who knows where? We sure get frustrated when it happens to us. Don’t worry though, that won’t happen here. When you call our office you’ll get to talk to local people who live in our community. In fact the owners (James & Amy Brown) live and worship in Burleson. James is a Burleson High School graduate and has lived in the area since 1980.